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With cloud-to-cloud integration to Salesforce.com, Axeda gives a voice to devices in the field

With cloud-to-cloud integration to Salesforce.com, Axeda gives a voice to devices in the field

Axeda Corporation, the leading cloud platform provider for connected products and machine-to-machine (M2M) applications, is making it easier for companies to extend the value of connected device data across the enterprise.

With cloud-to-cloud integration to Salesforce.com, Axeda gives a voice to devices in the field — enabling them to “talk” directly to service and support teams by automatically opening cases when issues such as downtime arise. Extending this further, these machines can create Chatter entries, allowing them to be seen and heard by the people across the organization who “follow” those particular devices — providing the ability to share and act on information.

For example, an automatically generated case in Salesforce.com could then dispatch field technicians with detailed information on required repairs. Usage data coming directly from those same devices could be sent to billing and supply chain management systems, eliminating error-prone manual steps and process time delays.

The Axeda® Platform accelerates integration with third-party enterprise systems due to its open architecture built on standards-based technology and built-in Web Services for two-way communications.  It is uniquely qualified to handle the complex requirements for M2M solutions, such as managing multiple types of connections and assets, processing massive amounts of unstructured data, and providing enterprise grade scalability and security.

More Information
Visit the Axeda Developer Connection and learn how to integrate the Axeda Platform with Salesforce.com in five easy steps: http://developer.axeda.com/

Get in touch with the Axeda team at Dreamforce ’11 by contacting Keith Bartlett, vice president of business development at: kbartlett@axeda.com.

About Axeda
Axeda is the leading cloud platform provider for connected products and M2M applications. More than 150 leading companies, including Agilent, Diebold, and EMC, rely on Axeda to connect any product on any network, and manage their connected products through the cloud with complete security and scalability — enabling them to innovate with extensive M2M application development capabilities.

By relying on the Axeda Platform to power their connected products, companies are transforming their business by improving customer satisfaction, reducing costs, and generating new sources of revenue. The M2M solutions behind these connected products range from remote service, fleet management, usage-based insurance, asset tracking, mHealth, and more. Join our developer community at: http://developer.axeda.com and learn more at www.axeda.com.




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